Ian Rogers, Jackass

Enough people (from TechCrunch to Daring Fireball) took offense to my comments about the iPod on ymusicblog.com that I felt it wise to just remove the paragraph and explain myself. First of all, the comments were the definition of flippant, a complete afterthought to the post, and given that they detracted from what was overall a positive message, I regret them. Believe it or not, it was meant to be a positive sentiment. I’ll try to explain. First, here’s the paragraph that originally appeared in the post:

For those of you about to complain about the $12/month to get unlimited tracks (like, um, Steve Jobs), check yourself before you riggity wreck yourself. Labels and artists get paid for every radio play and every Yahoo! Music download to the Sansa Connect, whereas we all know iPods are mostly full of not-paid-for MP3s. At Yahoo! we would like to help maintain a healthy music business, compensating labels and artists at a fair price to consumers. The labels and the consumers have been pretty far apart in this negotiation and we think we’re doing a damn fine job striking a balance between the two with the rich feature set Sansa Connect and reasonable monthly price of Yahoo! Music Unlimited. We hope you think so, too. If you’re not part of the solution, you’re part of the problem, right?

I’m looking at the following set of givens:

  • The music industry is declining by something like 20% year over year, maybe more
  • Digital sales, while increasing, are not making up for the gap
  • NPD states, and Steve Jobs confirms, that only 3% of music on the average iPod is from the Apple Music Store
  • Therefore, 97% of music on MP3 players, whether ripped from CDs or not, represents no incremental revenue for a declining industry
  • In contrast, each radio play and play of a subscription download on the Sansa Connect does represent incremental revenue for the music industry, as the model is pay per play rather than pay per download.

From where I sit I see every day how far apart online music consumers and record labels are with their expectations. Coming up with products and experiences that are compelling to both sides isn’t easy. People keep telling me I just shouldn’t bother trying. Who cares what the record labels, with their CD-centric cost structures, want? Well, someone has to bridge the gap and I definitely see an opportunity for Yahoo! to be helpful to both sides in this ongoing negotiation. Many will tell me I’m wasting my time. I understand why. I’ve worked both sides of this game, consumer software and content owner. Maybe it’s a mirage but I do see how the two come together at a point down the road and in the spirit of Lucas’ Lightnet, I think it’s worth pursuing.

Again I apologize to all iPod owners who thought I was calling them a thief. I really wasn’t at all. Honestly, I wasn’t making a judgment on whether or not your files were ripped from CDs or downloaded from Oink.me. What I meant was that either way your iPod doesn’t amount to any incremental revenue for a massively declining industry, and that this device (along with a subscription service, of course) actually does. I was trying to anticipate what I was assuming was going to be the main complaint with the device: “Yeah, it’s cool so long as you pay $12/month to Yahoo! for Yahoo! Music Unlimited.” Subscription services aren’t for everyone, but it’s definitely a very compelling and satisfying experience for an increasing number of people, and an example of the possibility that the wants of both music lovers and music sellers can be balanced.

Sorry to anyone I offended.

Rip, mix, burn,
ian

Trackbacks & Pings

  1. You are killing me » Sansa Connect is da bomb on 13 Apr 2007 at 4:47 pm

    [...] That, ladies and germs, is a man who is on top of his game from a strategy standpoint. Eleven words, says it all. Boom. We’ll forgive him for getting the blogoshpere twisted around the old P2P/mp3 rathole issue on Ymusicblog. Oops. [...]

Comments

  1. Sebastian Lewis wrote:

    I’m glad you addressed this, but there’s still one last inaccuracy to point out: You’re assuming the same amount of music is being downloaded/ripped to people’s libraries, and that the lost revenue is actually in people’s libraries right now. Some of it no doubt is, but it’s also possible that there is just less compelling music to buy and/or pirate.

    You also failed to point out that anyone can do the exact same thing with the Sansa Connect and never even touch Yahoo’s offerings, compelling or not. If someone wants to pirate music, there isn’t a whole lot you can do to stop them except offer them a compelling alternative at reasonable prices, and for many many others, no matter how resonable the price, they just have no respect for music anyways so there’s no point in trying to convince anyone dead set on pirating.

    In the mean time, I would think Yahoo would also be doing more to offer a DRM free experience. Apple recently made a deal with EMI, and I believe negotiations are going to come up soon. There are rumors that the Big 4 are going to ask Apple to offer a Subscription service in iTunes, and being an iTunes customer, I still don’t care for the idea of renting music, after I take a glance at Rent, Utilities, and my Internet service. It only adds to a fixed amount of money that leaves my pocket. But I’ll leave that alone.

    I believe if the Big 4 ask for that from Apple, it would be a very easy for Apple to convince the other 3 to offer DRM free music. Yahoo has taken baby steps towards this but I still have yet to see them offer an entire label’s existing catalog in your store. But this is good news for Yahoo, mainly because if all 4 of them are convinced, then essentially all Music stores will probably be allowed to offer the same catalog with DRM free purchases, and it’s a very good chance for the industry to catch up to the iTunes Store.

    Right now I am a paying and very happy customer of the iTunes Store, I love it, from the ability to upgrade my EMI tracks, to the new Complete My Album feature and the Podcast directory, in addition to both the Movie and TV Show store. If I was a fan of Audiobooks I could point those out as well.

    While all of these are great features, I also don’t have any other alternatives, because I refuse to boot Windows just for a Music Store, either in Boot Camp or Parallels, and then there is the current Windows Media DRM restrictions. About the only other alternative I can think of is REAL, and they lost my business the minute I opened up REALplayer and saw the insane amount of advertising BUILT IN!

    Do I want options though? Yes, in fact I’m a huge fan of competition. But Yahoo has nothing to offer outside of Rental and Streaming services, and I already gave you my opinion on that, and that is only assuming that this is the future where Yahoo is offering DRM free tracks from the Big 4.

    Sebastian

  2. iancr wrote:

    Thanks for the comment, Sebastian.

    For what it’s worth, Yahoo! Music started the DRM-free charge more than a year ago. See this post from February of last year:

    http://ymusicblog.com/blog/2006/02/25/dave-goldberg-to-record-labels-no-drm-please/

    It took Apple more than a year to join the chorus.

    We would have liked to have been first. Unfortunately I can’t share the whole story in a public forum. More to come, though.

    ian

  3. amul wrote:

    “iPod doesn’t amount to any incremental revenue”

    If I buy a CD today and rip it to my iPod, my computer or my Sansa play it on my CD player, I am adding incremental revenue to the declining industry in question.

    How can one music device be any less useful for the music industry than another?

    Are you implying that an amount of money spent in subscription form adds more revenue than the same amount spent in purchasing music?

    If that is the case than subscription is a higher margin business and possibly less value for the customer.

  4. iancr wrote:

    Right, if you’ve already bought the CD, moving it your iPod or playing it on your iPod (or Sansa Connect) doesn’t amount to any incremental revenue. You bought the CD, the revenue stream ends there, no matter if you play it in your car stereo or your iPod.

    I’m not suggesting there’s anything wrong with this approach. I back it. If CDs are how you like to operate, please keep it up. This is *exactly* what the music business has been hoping you’d do. For some reason, though, less and less people are operating this way. 20% less in Q1 2007 than Q1 2006. That’s a *seriously frightening* decline for this industry.

    I’m simply pointing out how the sub model is different, and might provide some relief to an ailing industry.

    The question I would ask all the folks with iPods full of ripped CDs is: are you buying as many CDs as you used to? If so then this entire conversation is about someone else. Keep doing your part, you’re not the cause of the precipitous drop.

    In fact I’ve always said that for me I’d prefer to either buy CDs (no DRM, cover art, easily format-shifted, etc) or subscription. I’d much rather buy a CD than a $0.99 DRM download, personally.

    ian

  5. iancr wrote:

    And then…

    http://www.ft.com/cms/s/4370c432-e95c-11db-a162-000b5df10621.html

    Almost prescient, no?

    ian

  6. milesjamie wrote:

    You know, I’ve always wondered how artists /labels are paid on Yahoo music. When I use my normal yahoo jukebox on my computer (no side device), and I click play, you are telling me that some money then goes to the label? If I listen to the same song over and over again, is money going to the label multiple times? Huh…

  7. master composter wrote:

    So you’re saying that if somebody doesn’t buy anything from an industry at all, then that industry doesn’t get any money from them and if they own an iPod, that is the cause so they should buy the player that you promote instead?

    Why not discuss how a Sansa owner who does not subscribe to Yahoo! music is taking down the music industry?

    Why not discuss the wonderful things Yahoo! could be doing if they allowed subscription music to be played on the iPod? That would create a wider appeal for the subscription model which would work with the existing iPod (and every other player) thus helping out the poor corporate titans of the record industry.

  8. iancr wrote:

    Master Composer:

    Do you really think it’s Yahoo! that’s not allowing subscription music to be played on the iPod?! News flash: we would LOVE to see our sub music played on the iPod. Apple won’t have it.

    ian

  9. master composter wrote:

    The iPod will play it unless Yahoo! DRMs it.

  10. iancr wrote:

    Mister composer:

    We have been trying to get rid of DRM for more than a year. It is required by the labels, not wanted by Yahoo!.

    Labels are never going to approve no DRM for subscription.

    ian

  11. Don wrote:

    Ian – I was one of the original beta testers for YMU, used it for a year, and left the fold. Prior to that, I used LAUNCHcast extensively (still do), and became addicted to the rating engine (wish YMU replicated this feature exactly). For the past 5 or 6 years, I’ve subscribed to Rhapsody.

    Why Rhapsody for so much longer than YMU? One is obvious – YMU isn’t that old. The other is catalog breadth. You’ve mentioned this on your blog a few times.

    With LAUNCHcast, I can find just about any artist/album/song, and eventually might even hear that artist if I rank them highly enough. With Rhapsody, I can play the same artists on demand, buy the track, etc. With YMU, I can’t even find the artist (three of the latest… Silversun Pickups, Peter Bjorn and John, The Fratellis).

    However, with the release of the Sansa Connect, I’ve come back to YMU for a look. A truly compelling device, with just a few gotchas. If YMU could clear up some of the catalog breadth gotchas, and Sansa/Zing/Yahoo are able to extend the existing firmware a bit, you’ve got a really fantastic device in the portfolio.

    In no particular order, here are some of the things that would be nice:
    Over-the-air/Wi-Fi features:
    * Artist, album, song search – sure it’s a bit labor intensive, but there are definitely ways to do this…
    * On-demand artist, album, song streaming (not just via ‘My Station’ or other radio presets, genre searches)
    * On-demand artist, album, song downloads (not just via ‘My Station’ or other radio presets, genre searches)
    * Bookmark sync – I’ve spent a lot of time on YMU, I want to have quick access to my favorite artists, album, tracks.
    * There’s more, but I have a feeling some of it is coming anyway ;)

    On the other hand, I’m really not concerned at all by
    * Lack of Mac support – I use XP/Vista and OS X, so no big deal to me
    * The battery life – I tend to recharge most of my devices every day or every other day anyway.
    * Lack of sharing with friends… it’ll come in time.
    * Lack of commercial hotspot support… it’ll come in time

    The reasons why this device is making so many of my friends and co-workers go ‘WOW’:
    * Wi-Fi support that actually works
    * Streaming radio catalog (almost everyone knows/uses LAUNCHcast)
    * Terrific screen/brightness (have mine turned down to 30% and it’s still bright)
    * Slick UI that mostly works as expected
    * Small size/weight and the built-in external speaker

    For the next gen hardware:
    * Larger capacity
    * More powerful Wi-Fi radio w/ 100mw and 30mw modes (necessary for MuniFi and some commercial hotspots)
    * Longer battery life is always a plus

    Terrific effort, great job, and looking for more from YMU/Zing/Sansa and the Connect soon! Congrats on a top-notch product release.

    -Don

  12. Bob wrote:

    You’ve been pogued…
    http://www.nytimes.com/2007/04/19/technology/19pogue.html?pagewanted=2&ei=5070&en=356371d74dfbb44f&ex=1178078400

  13. Gunnar wrote:

    I already have yahoo unlimited. I assume that there is no additional charge, other than the MP3 player itself?

  14. iancr wrote:

    Gunnar, Yahoo! Music Unlimited is going away and this product will eventually be discontinued.

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